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CatalyzNet Bookstore : New James H. Myers, Measuring Customer Satisfaction : Hot Buttons and Other Measurement Issues
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James H. Myers

Measuring Customer Satisfaction : Hot Buttons and Other Measurement Issues

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Choose the place where you want to order :
Order in USA  Order in UK  Order in Germany (no delivery charges for Switzerland)  Order in France Paperback $29.67;£32.50;EUR 38,50
Order in USA  Order in UK    Order in France Hardcover $44.95
Other recommended books :
Order in USA  Order in UK  Order in Germany (no delivery charges for Switzerland)  Order in France Bob E. Hayes, Measuring Customer Satisfaction
Order in USA  Order in UK  Order in Germany (no delivery charges for Switzerland)  Order in France Jon Anton, et al, Listening to the Voice of the Customer: 16 Steps to a Successful Customer Satisfaction Measurement Program
Order in USA  Order in UK  Order in Germany (no delivery charges for Switzerland)  Order in France Terry G. Vavra, Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs

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